System Admin
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Activity overview
Latest activity by System Admin-
System Admin created an article,
Who can I contact for support?
If you need assistance or have questions, our support team is here to help. Contact us via email at support@nagapay.com or through the in-app chat for quick help.
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System Admin created an article,
When will the new NAGA Pay be available?
We are relaunching NAGA Pay in the following months, as a more stable, scalable, and flexible platform. The new version will feature: Seamless integration with Apple Pay and Google Pay. More cont...
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System Admin created an article,
How do I withdraw my funds?
If you prefer to withdraw your funds to an external account, select “Withdraw and Close Account” in the app when prompted.You’ll then be guided through the steps to transfer your balance.
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System Admin created an article,
How do I move my funds to NAGA Trader*?
Simply log in to the NAGA Pay app and choose the “Move Funds to NAGA Trader” option when prompted.Follow the on-screen instructions to complete the process.
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System Admin created an article,
Are my funds safe?
Yes, your funds remain safe throughout this transition. They are held by regulated entities (initially Solaris, and now Contis Lithuania) in segregated accounts, separate from operational funds. Ho...
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System Admin created an article,
What are the benefits if I stay with NAGA*?
By choosing to move your funds to NAGA Trader*, you will: Earn daily interest through NAGA Earn*. Gain instant access to the Crystal Account Type with premium features*. Be among the first to enjo...
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System Admin created an article,
What happens if I don’t take any action?
To safeguard your funds, please be aware that if you do not take any action by April 30, 2025, we will automatically transfer your funds to a trading account with NAGA Markets Europe Ltd.If you don...
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System Admin created an article,
What are my options?
You will be prompted in the NAGA Pay app to choose one of the following: Option 1: Stay with NAGA*Move your funds to NAGA Trader* where you can:. Access our highest-tier Crystal Membership, regard...
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System Admin created an article,
When will this happen?
The current NAGA Pay card services will be temporarily paused on April 30, 2025 as we build a more advanced payments solution. You will be prompted in the app to make a selection before this date.
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System Admin created an article,
What is happening to NAGA Pay?
NAGA Pay is entering a strategic transition phase to allow for a complete upgrade of its infrastructure. This move will enable us to: Launch a more stable, scalable, and flexible financial platfor...