Customer Support Agent
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Activity overview
Latest activity by Customer Support Agent-
Customer Support Agent created an article,
How can I see my active trades? | NAGA Pay
Click on the ‘Invest’ icon at the bottom of your screen, now ensure you are also under the ‘Invest’ tab at the top of your screen. If you would like to see your own trades, click on the ‘Investment...
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Customer Support Agent created an article,
What are the trading fees at NAGA? | NAGA Pay
Our trading fees are transparent and open to everyone.Here are the trading fees at NAGA:Swap: charged for holding a position overnight.Commissions on Equities and ETFs: 0.20% on notional value.Spr...
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Customer Support Agent created an article,
What markets are available at NAGA? | NAGA Pay
Markets provided by NAGA Pay are as follows: Forex Stocks Indices Commodities ETF Futures For additional information regarding instruments provided, visit https://naga.com/markets.
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Customer Support Agent created an article,
How can I change the leverage? | NAGA Pay
To request a leverage change of your NAGA trading account, you will have to send an email to our support team at: support@nagamarkets.com for NAGA Markets clients and service@naga-global.com for NA...
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Customer Support Agent created an article,
Why was my trade closed automatically? | NAGA Pay
Your active trade could have been closed automatically for any of the following reasons:Margin Call – A margin call refers to a broker's demand that an investor deposits additional money or securi...
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Customer Support Agent created an article,
How to open a trade? | NAGA Pay
To open a trade:👉🏻 click on the investing tab at the bottom of your screen, 👉🏻 then click on the search icon on the top right (you will now see all the different markets you have access to),👉🏻 once...
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Customer Support Agent created an article,
What is Negative balance protection? | NAGA Pay
By registering with NAGA every client is also eligible for the Negative Balance Protection which has been implemented by the European Securities Market Authority (ESMA).➡️ To be more precise, Negat...
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Customer Support Agent created an article,
What is the margin level? | NAGA Pay
The margin level is the ratio of the trading account balance to the used margin. The margin level shows how much money you have available for margin trading. Expressed as a percentage, margin leve...
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Customer Support Agent created an article,
When can I trade? | NAGA Pay
All instruments have different trading hours, check Market Hours on our website.
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Customer Support Agent created an article,
How can I Top-Up my NAGA Pay using the funds from my trading account? | NAGA Pay
In order to Top-Up your NAGA Pay using the funds from your trading account. You must click the plus sign near your balance at the top of the Home screen, instead of choosing "Credit Card" click on ...